t09n.com
Acceptable Use Policy
1. Overview
This Acceptable Use Policy ("AUP") governs your use of the t09n.com translation platform ("t09n," "the Platform") operated by LOCALIZATION LOUNGE. This AUP is incorporated by reference into our Terms of Service and is legally binding on all users.
t09n provides professional translation technology — including a computer-assisted translation (CAT) editor, a proprietary automated translation system, translation memory, and quality assessment tools — to individual translators, translation agencies, and businesses. By using t09n, you agree to use the platform only for lawful, ethical, and constructive purposes.
Core Principle: Use t09n to facilitate legitimate human communication across languages. Do not use it to harm people, enable illegal activity, or undermine the integrity of translation as a profession.
2. Permitted Uses
Professional Translation Work
Translating documents, contracts, correspondence, marketing materials, technical manuals, legal documents, medical texts, and other professional content for commercial clients.
Personal and Educational Use
Translating personal correspondence, academic papers, study materials, educational content, research documents, and non-commercial personal projects.
Business Localisation
Localising websites, software interfaces, product descriptions, customer communications, HR documents, internal policies, and business materials for international markets.
Creative Content
Translating literary works, creative writing, journalism, cultural content, scripts, subtitles, songs, poetry, and other creative works with appropriate rights management.
Commercial Translation Services
Using t09n as a production tool within a professional translation agency or freelance translation business to deliver translation services to clients.
Technical and Scientific Translation
Translating technical documentation, scientific papers, patents, engineering specifications, software documentation, and technical standards.
3. Prohibited Uses
The following categories of use are strictly prohibited on the t09n platform.
3.1 Child Safety — Zero Tolerance
Child Sexual Abuse Material (CSAM)
Any use of t09n to translate, process, distribute, or facilitate any content that sexually exploits or endangers minors is strictly prohibited and will result in immediate account termination and mandatory reporting to law enforcement authorities including NCPCR and CBI Cyber Crime Division.
3.2 Terrorism and Extremist Content
Terrorism and Violent Extremism
Translating content that promotes, glorifies, recruits for, or facilitates terrorist organisations, violent extremism, or mass violence, including propaganda, fundraising appeals, or incitement to violence.
3.3 Illegal Trade and Criminal Activity
Illegal Trade
Translating materials related to illegal trade in firearms, narcotics, counterfeit goods, human organs, wildlife, or any other contraband goods prohibited under Indian law or international conventions.
Money Laundering and Financial Crime
Using t09n to facilitate money laundering, terrorist financing, fraud, Ponzi schemes, or any activity prohibited under the Prevention of Money Laundering Act, 2002.
Identity Theft and Fraud
Translating phishing content, fraudulent documents, impersonation materials, or any content designed to deceive individuals into surrendering personal information, money, or access credentials.
3.4 Harmful and Hateful Content
Hate Speech
Translating content that incites hatred, discrimination, or violence against individuals or groups based on race, caste, religion, gender, sexual orientation, national origin, disability, or any other protected characteristic.
Harassment and Cyberbullying
Using the platform to translate content designed to harass, intimidate, stalk, threaten, or cause distress to specific individuals.
Violence and Graphic Content
Translating content that glorifies, promotes, or provides instructions for real-world violence, torture, or harm to persons or animals.
Self-Harm and Suicide
Translating content that promotes, glorifies, or provides methods for self-harm or suicide. Content related to mental health support or crisis intervention is permitted.
Non-Consensual Intimate Content
Translating descriptions, scripts, or materials related to non-consensual intimate images, deepfakes of a sexual nature, or content that violates a person's intimate privacy.
3.5 Misinformation and Deceptive Content
Coordinated Misinformation
Using t09n to systematically translate and distribute false information, manipulated media descriptions, election misinformation, or public health misinformation.
Spam and Unsolicited Communications
Using the platform to translate bulk unsolicited commercial messages, spam campaigns, or communications that violate anti-spam laws.
Malware and Malicious Code
Uploading documents containing malware, viruses, trojans, ransomware, or any malicious code, or translating materials that facilitate cyberattacks or unauthorised access to computer systems.
3.6 Platform Abuse and Technical Violations
Unauthorised Scraping and Automation
Using bots, scrapers, automated scripts, or crawlers to access the platform outside of authorised API usage, circumvent rate limits, or extract data about other users.
Reverse Engineering
Attempting to reverse-engineer, decompile, disassemble, or otherwise derive the source code, architecture, or algorithms of our proprietary translation technology.
Account Manipulation
Creating multiple accounts to circumvent usage limits or suspensions, sharing account credentials with others for concurrent use, or using another person's account without their authorisation.
Unauthorised Reselling
Reselling, sublicensing, or otherwise commercialising access to the t09n platform itself without a written reseller agreement with LOCALIZATION LOUNGE.
Service Disruption
Actions that intentionally or negligently degrade platform performance for other users, including denial-of-service attacks, excessive API calls, or uploading extremely large files designed to overwhelm processing queues.
4. Content Moderation
We rely primarily on user reporting and automated detection to identify policy violations. We do not systematically review the content of translation documents. However, we reserve the right to review flagged content where there is a reasonable belief that a violation has occurred, and will cooperate with law enforcement requests where required by applicable law.
5. Reporting Violations
To Report Abuse: [email protected]
For CSAM Reports (24-hour response guaranteed): [email protected] — Subject line: "URGENT CSAM Report"
For Security Vulnerabilities: [email protected] — Subject line: "Security Disclosure"
We will acknowledge all reports within 24 hours and provide a resolution update within 72 hours.
6. Consequences of Violations
First Offence (Minor Violations): Written warning via email with details of the violation and required corrective action. A 7-day remediation period may be granted for minor or borderline cases.
Serious Violations: Immediate temporary suspension pending investigation. Permanent account termination if the violation is confirmed. No refund of pre-paid fees. Prohibition from creating new accounts.
Illegal Activity and CSAM: Immediate permanent account termination without warning. Mandatory reporting to law enforcement including Cyber Crime Cells and NCPCR (for CSAM).
6.3 Appeals Process
If your account has been suspended or terminated and you believe the action was taken in error, you may submit an appeal within 14 days:
Appeals Email: [email protected]
Subject Line: "Account Appeal — [Your Account Email]"
Include: Your full name, registered email, reason you believe the action was taken in error, and any supporting documentation.
We will review all appeals within 7 business days. Our decision on appeals is final. Appeals are not available for violations involving CSAM, terrorism, or other serious illegal activity.
7. Legal Compliance
You are solely responsible for ensuring that your use of t09n complies with all applicable laws and regulations in your jurisdiction, including the Information Technology Act 2000, Prevention of Money Laundering Act 2002, Copyright Act 1957, and applicable data protection laws.
8. Intellectual Property Considerations
When using t09n to translate third-party content, you are responsible for ensuring that you have the right to translate the source content, your translation activities do not infringe copyright or other intellectual property rights, and you comply with any licence terms applicable to the source content.
9. Fair Use
Free plan word quotas are intended for individual personal or trial use and must not be circumvented through multiple accounts. Subscription word quotas represent a reasonable allocation for the plan level and are not intended for shared use across teams not covered by a Business plan.
10. Professional Standards
- Quality Responsibility: You are professionally responsible for the quality of translations you deliver to clients, regardless of the tools used. Automated translation suggestions must be reviewed and verified by a qualified translator before professional delivery.
- Disclosure: Where professional or legal standards require disclosure of translation tool usage, you are responsible for making appropriate disclosures to your clients.
- Confidentiality: If your professional obligations include maintaining confidentiality of source documents, you are responsible for ensuring that your use of t09n complies with those obligations.
- Accuracy: Do not knowingly submit inaccurate or fraudulently altered translations as accurate to clients or for official purposes.
11. Account Responsibilities
You are responsible for all activity that occurs under your account. You must ensure all team members using your Business account have read and agree to this AUP, promptly revoke access for team members who leave or violate this AUP, and maintain secure access credentials.
12. Policy Updates
We may update this AUP from time to time. When we make material changes, we will post the updated policy with a revised "Last Updated" date, notify registered users via email, and display an in-platform notice for 30 days.
13. Contact Us
General Support: [email protected]
Abuse Reports: [email protected]
Account Appeals: [email protected]
Legal and Compliance: [email protected]
14. Interpretation
This AUP is to be read in conjunction with our Terms of Service and Privacy Policy. In the event of any conflict between this AUP and the Terms of Service, the Terms of Service shall prevail. We reserve the right to determine, in our sole reasonable discretion, whether any use of the platform violates the spirit and intent of this policy.